V9 - SOS Inventory subscription plans, features, and support offerings

SOS Inventory offers three different subscription plans: Companion, Plus, and Pro. A brief description of each plan is listed below. A complete description and a feature-by-feature comparison are on the Pricing page of our website. 

• Companion. The Companion plan is useful for companies who use QuickBooks Online but need just a little more functionality than QuickBooks Online can provide. The Companion plan adds to QuickBooks Online the capabilities of sales orders, assemblies, partial shipping/receiving, kits, and backorder tracking, among other things. The Companion plan includes support by email only. Email support hours are 9:00 a.m. – 6:00 p.m. Central, Monday through Friday, as well as 12:00 p.m. – 4:00 p.m. on Saturday and Sunday.
   
• Plus. The Plus plan is our most popular plan. It is useful for companies that use QuickBooks Online but need more advanced inventory structures provided by SOS Inventory. The Plus plan includes all the features of the Companion plan plus price tiers, multiple warehouses, RMAs, bins, pick tickets, barcoding, serial numbers, lot numbers, units of measure, and rental inventory, among other things. The Plus plan includes email and phone support. Email support hours are 9:00 a.m. – 6:00 p.m. Central, Monday through Friday, as well as 12:00 p.m. – 4:00 p.m. on Saturday and Sunday. The SOS Support team is available by phone from 9:00 a.m. – 6:00 p.m. Central, Monday through Friday.
   
• Pro. The Pro plan is our most sophisticated plan. It is most beneficial for companies using advanced manufacturing. In addition to all the features of the Plus plan, the Pro plan supports landed costs, work orders, job costing, multiple work centers, work-in-progress (WIP), labor, basic MRP functionality, and a customer portal, among other things. The Pro plan includes email and priority phone support. Email support hours are 9:00 a.m. – 6:00 p.m. Central, Monday through Friday, as well as 12:00 p.m. – 4:00 p.m. on Saturday and Sunday. The SOS Support team is available by phone from 9:00 a.m. – 6:00 p.m. Central time, Monday through Friday.

SOS Inventory subscribers also have the option to add SOS Pay, our fee-based credit card and ACH payment processing service. To obtain more information about subscribing to SOS Pay, contact our Support team.