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The SOS Pay list, accessible from the SOS Pay link in the upper right corner of the Payments list (Operations > Sales > Payments), contains records of credit card and ACH payments processed via the MerchantTrack portal. It does not house any other types of payment records. The Payments list includes records of additional kinds of payment transactions made in SOS Inventory.
The SOS Pay list has a Go to MerchantTrack portal link in the upper right corner of the list, as shown below.
Amount. Designates the monetary amount for which the transaction was processed.
Auth Code. The MerchantTrack transaction authorization code for the payment.
Currency. The currency used to process the payment.
Customer. Provides the name of the customer to whom the payment was applied.
Date. Shows the timestamp (date and time) of a payment transaction.
Last 4. Shows the last four digits of the credit card on credit card transactions or up to the last four digits of a checking or savings account on ACH transactions.
Notes. The Comment text from the originating invoice, sales order, or sales receipt transaction to which the payment was applied.
Pmt method. For credit card transactions, gives the card type used (Visa, MasterCard, etc.) and the last four digits of the card number. For ACH transactions, the type of account and up to the last four digits of the account number.
Pmt ref. The SOS Inventory transaction reference number of the invoice, sales order, or payment transaction to which the payment has been applied. The number links to the payment transaction record on the Payments list. The Pmt ref will be left blank if tied to a sales receipt.
Reason. If a transaction is declined, the explanation for the decline.
Ref #. The SOS Pay transaction reference number as listed on the SOS Pay list. This number is different from SOS Pay MerchantTrack’s Txn Id and SOS Inventory's payment transaction reference number.
Refund. The sole action available within SOS Inventory for SOS Pay MerchantTrack payments. For more information on this feature, see Refunding SOS Pay MerchantTrack transactions from the SOS Pay list.
Status. Provides the status of the payment. Options are Approved, Refunded, Partial Refund, Declined. A voided transaction in MerchantTrack will appear as a refund in the Status column on the SOS Pay list.
Txn Id. The SOS Pay MerchantTrack transaction ID reference number for the credit card or ACH transaction.