SOS Inventory includes a wide variety of form templates in the software. The templates are used to create PDFs that can be downloaded or printed by you or sent as attachments to email recipients. The templates can be used "as is"—or you can create customized versions with the form-building techniques and merge fields available in Microsoft Word. In either case, SOS generates a PDF of a transaction, barcode label, etc., according to the template you designate for that record type.
The Form templates list (Tools & settings > Configuration > Lists > Form templates) contains the default system templates, as well as any templates you have modified and uploaded into SOS Inventory.
Also located on the Form templates list is a link in the upper right corner called Template library, as shown in the screenshot below.

The link will take you to the Template library list, which contains all predesigned form templates available in SOS Inventory. Use the Filter to display the type of templates you want to see (e.g., Bin, Purchase order, Vendor).
The Get (copy to account) action for a record in the Template library will copy the selected template “as is” and add it to your Form templates list.
If you wish to modify a template stored in either the Template library or in the Form templates list, select Download from the Actions dropdown. Refer to Editing a form template and Form template merge fields below for information on modifying a template and uploading the new version to the Form templates list.
To download, print, or email a record, locate it on the appropriate list and choose PDF (to download or print) or Email (to send a PDF attachment via email) on the Actions menu. Then on the pop-up window, choose from the Template * dropdown the form template you want to use. If only one template exists for that record type, SOS will not show you the dropdown list but will generate the PDF.
All form templates downloaded from SOS Inventory use the .docx file format. Modified templates must be in the .docx file format when uploaded back into the system.
To edit a form template, locate the desired template in the Form templates list (Tools & settings > Configuration > Lists > Form templates) or in the Template library (the link is on the Form templates list). On the template’s Actions menu, choose the Download option.
When editing a form template in Microsoft Word, observe the following rules:
When finished making your edits, save the template. If you have more than one version of a form (such as multiple templates for an invoice), you must give your .docx file a unique name.
To upload a form template into the system:
For more information, please view our Customizing form templates video tutorial. You may also register for our customer training course, 1013 - Form Templates.
You can get merge field codes for templates from within the SOS Inventory application or by using the Help Center.
Getting merge field codes from within SOS Inventory
Additional notes on merge fields:
Help Center PDF with comprehensive list of merge field codes
View or download Customizing form templates with merge field codes. This PDF document explains how to change fonts and add new fields to a form template. It also includes a chart with an exhaustive list of Microsoft Word merge field codes that are available for use in form templates.