In seeking to ensure that SOS Inventory and QuickBooks Online are reconciled, it is important to understand how the two systems interact. Here is how purchasing forms—purchase orders, item receipts, and returns to vendors (RTVs)—are handled:
A return to vendor (RTV) transaction created in SOS Inventory removes inventory quantity and value from SOS Inventory. This transaction will produce either a journal entry or vendor credit, depending on the options selected.
When the Create vendor credit box is checked, a vendor credit is produced in QuickBooks that decreases the asset account(s) of the item(s) on the RTV and also affects your accounts payable to the vendor on the RTV.
If the Create vendor credit box is unchecked, select an account from the Account dropdown list to produce a journal entry in QuickBooks. The journal entry decreases the asset account(s) of the item(s) on the RTV and also affects the account you selected on the RTV.