V9 - Print button and Help menu
SOS Inventory's Task Bar includes a print button as well as a Help menu with many options for obtaining assistance while using the application.
Print button
To print any screen in SOS Inventory, click the Print button on the Task Bar. That will print a specially formatted version of the page that removes unneeded menus and other formatting to make it print more cleanly.
Help menu
SOS provides many options for assistance using the application. In addition to tooltips within the software, the Task Bar's Help menu (help icon) gives access to the features listed below.
Help center
You can access this Help center from within SOS Inventory. In addition to the Help center home page, the Help menu has links to the following landing pages of sections within the Help center: the User guide, Frequently asked questions, Video tutorials, and How-to guides.
Customer training
Free training is available to all SOS Inventory customers, regardless of your company's subscription plan. The link goes directly to the customer training page on our main website, where you can view the schedule of available classes and submit your registration to attend.
What's new
A list of SOS Inventory updates with the key improvements to the software. The updates are listed in descending order (i.e., the most recent first).
Feature requests
An external resource, User Voice, allows all SOS users from any company to view a list of user-requested features that you can review and vote on. Features with the highest votes are taken into consideration for future release.
If you want to submit a request for a new feature, you must create a login for User Voice first.
System status
The System status page provides current and past (last 90 days) uptime information for SOS Inventory and its integrations with QuickBooks, Shopify, UPS, and the customer portal. Also included on this page is SOS Inventory’s current response time, as well as a listing of current and past incidents. From this page, you may subscribe to receiving status updates or add the page to your favorites in your browser.
Mobile app
SOS Inventory is available as an iOS app as well as a web application. Available in Apple’s App Store, the iOS app can be used on iPhone, iPod Touch, and iPad devices. Select the Help menu's Mobile app page, then choose the Apple App Store link to download SOS Inventory to your device. More information is available on the Installation, logging in and out page of the iOS app Quick Start Guide.
If you do not have our iOS app, you can still use the web version on your mobile device. Simply open your web browser on your mobile device and use the site as you normally would. The menus and screens adapt automatically to simplify navigation and data entry on your device.
Contact us
Submit a support ticket to SOS Inventory technicians for a fast response to your questions. Email support is available from 9 a.m.–6 p.m. Central Time US, Monday through Friday, and from 12-4 p.m. Central Time US on Saturday and Sunday. Our average response time is less than one hour, although it can take up to 24 hours in some cases.
About
The About page includes copyright and version information, as well as links to our Terms of Service and Privacy Policy.