V8 - Bills (vendor invoice) list
Bills that SOS Inventory creates in QuickBooks are generated from item receipts. Thus it is important to ensure that all bills successfully synced to QuickBooks and increased the asset account by the amount on the corresponding item receipt. To check the sync status of the bills created by SOS Inventory, go to the Bills list (Sync menu > Bills). View the Sync error column to see if any bills have a sync error. If you find any, you will want to resync that bill to QuickBooks after correcting the error. To do that, you will:
- Go to the Item receipts list (Operations menu > Purchasing > Item receipts) in SOS Inventory.
- Find the item receipt that corresponds to the bill that did not sync.
- Make any necessary corrections, then save.
- If no corrections are needed, click on the Actions menu (next to the Edit button) and choose Add to sync.
- Click on the Task Bar's green check icon and select Sync Now.
Once you have completed this process, check the Bills list again to ensure that the sync error is no longer present. Also check QuickBooks to ensure the bill has posted.
Situations in which syncing a bill can cause a mismatch between QuickBooks and SOS Inventory
- If a bill was synced to QuickBooks and later deleted in QuickBooks, this will not be indicated on the bills list with a sync error. This action could cause a mismatch between SOS Inventory and QuickBooks.
- If a bill was synced to QuickBooks and then edited in QuickBooks to change the amounts on the bill, this action could cause a mismatch between SOS Inventory and QuickBooks.
These two situations can sometimes be difficult to recognize. Using the Reconcile item receipts report (Operations menu > Reports > Accounting > Reconcile item receipts) will help. Also, it might be useful to export item receipts from SOS Inventory and/or the asset accounts in QuickBooks if it becomes really difficult to track down an issue.