V8 - Bulk editing customers
View or download Customers_3 as a reference for specific data fields and notes.
- Go to Company menu > Data tools > Export data.
- Select Customers.
- On the export page:
- Go to the Columns section and select Add all columns required for import. (Ignore the Filters and Options sections).
- Under the Actions section:
- Choose the desired file type (Excel or CSV) from the Format dropdown.
- Choose either Save as Excel/CSV (to download the export directly) or Send via email (to download the exported file as an email attachment).
- If opening the spreadsheet in Excel and the exported format was also in Excel, you must unprotect the sheet prior to editing.
- Add your data to the spreadsheet.
- Do not change any column headings.
- Do not change the CustomerId for existing items, and leave this column blank when adding new items.
- Import your data.
- Go to Company menu > Data tools > Import data.
- Under the Importing dropdown, choose Customers.
- Under the File field, choose the file you wish to import.
- Select Preview. SOS will display the first 10 lines of data, so that you can ensure the correct file of data is being uploaded.
- If the Preview looks correct, select Import.
SOS Inventory will send a notification indicating whether the import was successful or failed.
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