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I’m entering sales in QuickBooks and my inventory in SOS is not changing after synchronization. Why not?

By default, sales orders and sales receipts in SOS Inventory do not remove inventory for new transactions entered in QuickBooks and synced to SOS. A shipment is required for every sale to reduce inventory quantities in SOS. To change this behavior, go to Settings Menu and choose Sales Settings. In the General section, you’ll see options called Auto-Ship Invoices and Auto-Ship Sales Receipts. Turn those options on, as appropriate, and then try your transactions again.

edit_noteNOTE: If you have items with either serial tracking or lot tracking on in SOS Inventory or if you are blocking negative inventory, do not enable the Auto-Ship Invoices or Auto-Ship Sales Receipts settings. But Auto-Sales Order Invoices can be used.

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