Why are all my items downloaded from QuickBooks Online showing as inventory items?
The default item type for items downloaded from QuickBooks Online is Inventory item. You can edit this value individually for each item or do a data export/import (bulk edit) to be able to correct them all at once. As a reference the data export/import sheet contains a column that shows the type of item on QuickBooks Online so you can correct the ones in SOS accordingly. Exceptions to this are QuickBooks Online's Categories and Bundles, which sync to SOS as Category and Item Group items, respectively.
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